Terms & Conditions

Terms & Conditions

 

Returns

In the unlikely event that a product you have ordered is not available, you will be informed and given the option to change your order. If you do not wish to change your order, a refund will be given for the unavailable items.

If any items arrive damaged, you must inform us on the day they arrive and return them within 7 days. A full refund or replacement item will be given. 

If you are not entirely happy with your product or the service provided please let us know. Non personalised handcrafted items can be returned within 7 days of receipt for full refund. Personalised items can not be returned unless faulty. Before returning an item please email us.

Return postage is the responsibility of customer and will not be refunded unless item has been damaged and proof sent.

Disclaimer

All items are for decorative purposes only and should not be given to babies or young children.

If you have any further questions please contact us.